Training

People are the greatest asset of any organisation and like any other asset they need investment and maintenance. From training new staff, running refresher courses or assisting in the purchase of new equipment, Tunstall training can support you in making the most of your resources to provide efficient and effective services, Training can:

  • Increase level of understanding about products and services
  • Measure and unify standards
  • Be used as an opportunity to reinforce organisational aims
  • Identify members of staff that require further support
  • Help staff appreciate their professional role, which will reflect in their work
  • Reassure staff of the support available to them
  • Be a tool to review areas for improvement to maintain quality of service
  • Be used as an ongoing process to accommodate product developments
  • Provide opportunity for feedback

The training team has over 35 years of experience with Tunstall Telehealthcare Group and social alarm technology, more specifically over 10 years extensive assistive technology experience - this make us a market leader in the available services offered.

All members of the team hold a wide range of skills and all hold at least Associate membership of the Chartered Institute of Personnel Development (CIPD) in training which allows access to reliable source of information and best practice methods ensuring that they assist you to meet the relevant professional standards. We can also contribute to the wider aims of your organisation, for example meeting the demands of best value.

To enable staff to receive training in their familiar working environment and with their own database / equipment, courses may be run at the customers own premises. This is particularly useful after installation when users may wish to fine tune their knowledge of the product, develop advanced skills or resolve difficulties. However, in a busy office environment, the problem of interruption can often arise, for this reason Tunstall has a purpose built training facilities at its group headquarters in Whitley lodge, Yorkshire. The training suite is comprehensively equipped with the latest audio visual aids and is fully air conditioned.

A full assessment and certification programme is also available for all training courses undertaken where the candidates demonstrate an acceptable level of competency and understanding of the subject.

 

Why choose Tunstall training?

Gain practical hands-on skills

Each of our courses is designed to help you acquire the skills you need quickly and professionally. When you return to work you will be able to apply new skills and techniques to your role, enabling your organisations to maximise your knowledge immediately.

Benefits from course design

Tunstall training programmes are developed through a rigorous and time-tested process that ensures every course is practical, relevant and up to date. Our courses are constantly reviewed to ensure that you are trained on the very latest products and services.

Our aim

Common to all our training and development is our emphasis on practical learning, interactivity, enjoyment and quality.

Courses available

Our wide range of courses available includes:

Grouped

PNC

Telecare

Telehealth

View - latest news from the training team

View - training locations

For more information on any of Tunstall's training courses please contact:

Janette Baxter - 01977 660386

Andy Hart - 01977 660582

or email training@tunstall.co.uk

 

Cancellation Policy

Please note that although we understand you may come across unforeseen circumstances that lead to the need to cancel your training request the Tunstall Group now have the following cancellation policy in place:

Should any organisation now need to cancel a training course for any reason you may now be subject to a cancellation fee which varies as indicated below depending on the period of notice given

15 - 28 days notice - subject to 25% cancellation fee of total cost.

8 - 14 days notice - subject to 50% cancellation fee of total cost.

0 - 7 days notice - subject to 100% cancellation fee of total cost.


All cancellations should be made in writing or via fax to:

Customer Training Department
Whitley Lodge
Whitley Bridge
Nr Doncaster
Yorkshire
DN14 0HR

Fax: 01977 660562.