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Case study -Tunstall Response hosted monitoring solution

Posted: 2/25/2016 2:58:24 PM
In common with local authorities across England, Sheffield City Council has been subject to budget cuts in recent years, affecting some of its services. As a result, in 2012/2013, the Council’s City Wide Care Alarms service was required to examine ways in which it could operate more cost effectively, and so began to explore options for delivering the service in a different way. In early 2013, the Council undertook a procurement exercise, meeting with three telecare monitoring providers, and choosing Tunstall Response for the delivery of the five year contract due to its superior infrastructure, procedures and service delivery.
How has City Wide Care Alarms worked with Tunstall to ensure that outsourcing its service has led to increased efficiency and customer satisfaction?
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Whole Systems Demonstrator

Tunstall Healthcare (UK) Ltd Head Office
Whitley Lodge, Whitley Bridge
DN14 0HR

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